cannot connect hp8610 to new Hitron modem

[betha724]

Got a new hitron modem today. Now my HP8610 won't connect to the network.

[Jay_G24]

Hi @betha724,

I'd like to help!

To assist better -

• What is the status of the wireless light on the printer, steady or blinking?
•  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
• What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
• What is the error you receive when you try and connect the printer?

Meanwhile, Run Wireless setup wizard to connect the printer -

1. From the home screen of your printer control panel, touch the Wireless icon .

2. Touch the Setup icon .

3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

   The printer searches for available networks.

5. Touch the name of your wireless network.

6. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

   NOTE: 

   Type the exact network name, including any uppercase and lowercase letters.

7. Type the WEP or WPA key (network password), and then touch Done.

   If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password..

   Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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