cannot connect to the server

[Rottentot]

I'm connected to the internet but not to the server

[Irfan_06 · Accepted solution]

Hi @Rottentot,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your printer.

To understand the issue and help you, please share the details listed below:

- Please elaborate on the issue to assist you further.

- Error messages or Blinking lights (if any) on the unit.

- May I know which application you are using to print?

- When was the last time your printer was connected to the network or working fine?

- Were there any changes made to your printer or router recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[Rottentot]

I don't know why, but after two days, the printer found the server

[Irfan_06]

Hi @Rottentot,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in contacting HP community support and If you need further assistance feel free to reach out to us.

Take care and have a great day ahead!

Irwin6

HP Support