• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8610 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

Ever since upgrading to the eero 6 mesh wifi system, my Officejet Pro 8610 will not connect to the wifi wirelessly.  I have tried everything I know, to no avail.  Is there anyone who can help me with this, please?

3 REPLIES 3
HP Recommended

@Hotes

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Is this Wi-Fi on 2.4 or 5 GHz?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

HP Recommended

I figured it out.  Thanks anyway. 

HP Recommended

Hi@Hotes,

 

Thank you for responding, I appreciate your time and effort.

 

Good to know that the issue is resolved.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.