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cannot get HP Officejet Pro 6978 printer to hook to wireless because drivers are not available

1 REPLY 1
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@Wildcat1978 

 

Welcome to the HP Community --

 


@Wildcat1978 wrote:

cannot get HP OfficeJet Pro 6978 printer to hook to wireless because drivers are not available


 

This is admittedly an older printer -- that said, there are full driver printer software packages for a number of supported Windows versions.  Using "something else" ?  -- Sure, it could be true that your Operating System / version is not supported.

 

Web Pack Installation - Open Web Page - Full Driver Printer Software

HP OfficeJet Pro 6970 All-in-One Print and Scan Driver and Accessories

 

 

-- Note --

Ask if you need help or additional information to install the printer software.

 

== Connect Printer to your Network ==

 

You do not need full driver printer software to connect a supported printer to your network.

 

Open

User Guide - HP OfficeJet Pro 6970

 

Start on Page 90 - Chapter 8 - Network setup

 

Wireless Troubleshooting

Switch Off VPN –

and

 Troubleshoot a Wi-Fi connection to an HP printer 

 

 HP Printers - Using a Wireless Network Test Report

 

-- Reminder --

Should standard wireless connection method not be possible because your router, configuration, setup, or circumstance does  not support your manually adding the printer to your router controlled network, consider using Wi-Fi Direct.

 

HP printer setup (Wi-Fi Direct)

 

and Page 94 in your printer's user guide

 

====================================

 

EWS > HP Document / How-to (Basic format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

 

 

Ethernet

Open your Browser >

Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

 

Wireless

Open your Browser >

Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

 

Section Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

 

Notes

  • It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.
  • If you assign a manual / static address on the printer, update your router to reflect the assigned IP address.

 EWS_9025_Network_IPv4_Configuration_7EWS_9025_Network_IPv4_Configuration_7

 

===================================

Message Content References

 

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP OfficeJet Pro 6978 All-in-One Printer  

 

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

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