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‎12-14-2023 07:28 AM

HP Recommended
Product: HP officejet Pro 9022e
Operating System: Microsoft Windows 11

It has always been working via an ethernet cable from my PC direct to the printer.    Some while ago, I got messages that printing would stop working if I wasn't connected to the internet.       and today , the printer just stopped working, because I wasn't connected to the internet.    I am however still connected to via the eternet cable, and I want to continue using that.

What do I have to do to print further via the eternet cable

Category:
1 REPLY 1

‎12-17-2023 07:49 AM

HP Recommended

Hi @FrankPeeters55,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer that is connected via ethernet cable.

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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