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HP All-in-One Desktop PC 27-cr0000a (76M59AV)

printer will not scan to comp. states printer not connected to comp. I can print from comp.

2 REPLIES 2
HP Recommended

New printer and comp.

HP Recommended

Hi @Don1250,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

Are you getting any errors?

 

May I have the exact name and product number of the printer? Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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