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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎10-07-2025 11:43 PM

HP Recommended
Product: HP Smart Tank 7005 All-in-One
Operating System: Microsoft Windows 11

I cnat find or connect to my printer

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2 REPLIES 2

‎10-08-2025 12:12 AM - edited ‎10-08-2025 12:13 AM

HP Recommended

Hi @martinClark31 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=yMH_MaN1AJg

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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‎10-10-2025 11:13 AM

HP Recommended

I have tried this and also resetting the printer.

When I search for the printer on the Computer or Phone HP app I cannot find the printer.

 

I have connected the printer via an USB to keep me going. 

 

Maybe my factory reset I found is incorrect?

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