changing internet provider on HP 6022e

[JE86]

Hello, 

I have recently changed my broadband provider and I am struggling to connect my printer to the new network.  i have tried adding it as a new printer and following the steps on the help guides but am having no luck.  I imagine this is straightforward.  What am I missing? I don't have a touch screen printer.

Many thanks.

[Dragon-Fur]

@JE86 

Welcome to the HP Community --

To treat this as a new connection,  remove the old wireless settings.

 User Guide - HP ENVY 6000e All-in-One series

 Pages 5-6

Buttons on the back of the printer

(Wi-Fi button) - Press to turn on or off the printer wireless capabilities of connecting to a wireless network with a router or an access point.

Press and hold for at least three seconds to restore the network settings to default settings. This will also put the printer back into the Auto Wireless Connect (AWC) setup mode. The printer must be in the AWC setup mode to connect to the HP Smart app and your network. For more information, see Connect using the HP Smart app on page 26.

Start reading again on Page 26 

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Message Content References

Instructions / Videos

Printer setup guide for: HP ENVY 6000e All-In-One Printer series

 HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer: Reset Wireless to defaults

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References / Resources

HP Printer Home Page - References and Resources

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HP ENVY 6022e All-in-One Printer

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