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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- complaints no one responding

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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1 REPLY 1
03-11-2026 04:41 PM
Hi @ml-75
1. Options for contact HP Support - Australia
- >> HP Support - Australia - Whastarpp
- >> HP Support - Contact Store - Australia
- > https://www.hp.com/au-en/shop/contact-us
2. Please take a look at the next reference document with steps to solve.
- Reference Document:
- HP OfficeJet Pro 8130e (40Q48B) Printer
- Wi-Fi network option missing after firmware update
- https://support.hp.com/au-en/document/ish_14035308-14035355-16
- Download the >> firmware Officejet 8130e, right-click and extract, and then save the extracted file to the USB flash drive.
3. Reference message in Community.
>> WiFi option disappeared after Firmware Update 6.23.6.5
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
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@ferRX / I am a volunteer posting answers.
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