coupure de courant

[Sam972]

On a souvent des coupures de courant, généralement très brèves, moin d'une mn. Mais à la reprise mon imprimant qui était éteinte avant la coupure, se retrouve allumée que faire pour éviter se rallumage ?

[Ric_ob]

Hey @Sam972 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Ric_Ob

[Sam972]

Sorry. I'll très to make it in english. In my home I have very often cet of power. They are very short less than 1 mn. My printer which is off . After the power come back is on. What  can I do to avoir that

Thks

[Raj_05]

Hi @Sam972,

Welcome to the HP support community.

Thank you for posting your query, I will be glad to help you.  

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Could you elaborate on the issue for better understanding?

Alden4
HP Support 
 

[Sam972]

My printer serial Nb is  TH13P4K08Z

[Raj_05]

Hi @Sam972,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support