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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- ePrint email address change

Create an account on the HP Community to personalize your profile and ask a question
07-21-2024 07:43 AM - edited 07-21-2024 07:46 AM
Welcome to the HP English Community --
HP Smart - main menu -
Tap on your account initials (upper left)
Manage HP Account
HP_Smart_My_Account_Manage_HP_Account_1
OR
“HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere
Management / Options
Note: Website might take 1-10 seconds to open
Click Flag to switch to your region
General Example - HP Smart - HP Connected - ePrint
HP_Smart_Connected_Edit_ePrint_Address_4
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Message Content References
How to use ePrint – HP Document
HP printers - Print with HP ePrint
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
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OR
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07-21-2024 01:33 PM
Thanks for the reply, BUT.....once I have my printer showing (Step 6) there is NO box labeled "Change Settings"! I actually have 3 HP printers here, all of which have ePrint, which does work, but HP is not showing all 3 of my printers even though they are all registered with HP. ONLY the latest printer I recently bought from HP direct is showing and not the other 2 printers. Last year I could see and manage them all, but HP changed their web sites soooo much that now I can't manage anything anymore. HP has too many web sites as it is. THE most frustrating web sites yet their printers work great.
07-23-2024 02:36 AM
All 3 of my HP printers are capable of ePrint which I have tested by sending test texts to and they do work, but HP Smart still only shows the most recent printer I bought direct from HP. There is NO place where I can change the email address of this new printer. This is way beyond frustrating now. There was a time not all that long ago I would go to HP Smart and it would show my printers, even though 3 of the 6 shown were dead and thrown away and I could click one one of my active printers and it would open another page with just that printer showing and I could see its email address and/or TRY to change it. HP again went and destroyed something that was working just fine with their web site(s). Now HP Smart is only showing one printer only (my latest purchase) while ALL 3 of my printers work, are registered with HP, online and am able to utilize their ePrint functions.