envy 5055 error code OXB87DE646

[TL1620]

My printer can not connect to the wifi, no IP

[VikramTheGreat]

Hi @TL1620,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The error code 0xB87DE646 on your HP ENVY 5055 All-in-One Printer typically indicates a Wi-Fi connection failure, often due to the printer not obtaining an IP address from your router. Let’s try to fix it on macOS 11 Big Sur:

1. Restart Everything

• Turn off your printer, Mac, and router.
• Wait 30 seconds.
• Turn on the router first, then the printer, then your Mac.

2. Restore Wi-Fi Setup Mode on the Printer

This puts the printer back into a state where it can connect to a new network.

• On the printer, press and hold the Wireless and Cancel buttons together for 5 seconds.
• The Wireless light will blink, indicating setup mode is active.

More help: Troubleshoot a Wi-Fi connection to an HP printer | HP® Support 

3. Use the HP Smart App to Reconnect

• Download or open the HP Smart app on your Mac:
  🔗 HP Smart for macOS
• Click “+” to add a printer.
• Follow the prompts to connect the printer to your Wi-Fi network.

⚠️ Make sure your Mac is on the same 2.4 GHz Wi-Fi network — the ENVY 5055 does not support 5 GHz.

4. Print a Wireless Network Test Report

• On the printer, press the Information (i) button.
• This will print a report showing connection status and IP address.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat