error: WFBackgroundShortcutRunnerErrorDomain error 0.) comes up when I try to access printer

[Fastkamel]

WFBackgroundShortcutRunnerErrorDomain error 0.)

This error comes up when trying to connect other my Deskjet 3520

[Pallipurath]

Hi @Fastkamel 

Welcome to the HP Support Community.

Thank you for posting your query.

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.
The error message "WFBackgroundShortcutRunnerErrorDomain error 0" typically indicates a background process issue related to printer shortcuts or connectivity, often seen on macOS systems using the HP App.

Step 1: Use HP App Diagnose & Fix Tool

HP App includes a built-in tool that can automatically detect and fix common printer issues.

1. Download or open the HP App https://www.hp.com/us-en/hp-app/overview.html 
2. Sign in with your HP account if prompted.
3. Select your printer from the home screen.
4. Click “Diagnose & Fix” from the printer menu or under Diagnostics.
5. Click Start and let the tool run. Follow any instructions provided after the scan.

Step 2: Restart Devices and Check Network

Sometimes, background errors are caused by temporary connectivity issues.

• Power off your printer and unplug it.
• Restart your Mac and your Wi-Fi router.
• Power the printer back on and ensure it’s connected to the same network as your Mac.

Step 3: Reset Printing System (macOS only)

If none of the above works:

1. Go to System Settings > Printers & Scanners.
2. Right-click in the printer list and choose “Reset printing system”.
3. Re-add your printer using HP App.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!