event code 71.02.48

[P0-k_0]

Printer Failure: Event COde 71.02.48  I have turned off and on. I have unplugged and replugged in.  Error keeps happening

[Nal_NR]

Hi @P0-k_0,

Welcome to the HP Support Community. 

I'd like to help!

I see that you are getting an error message "Problem with the printer or ink system" on your HP printer.

I suggest that you follow the steps listed below to reset the unit: 
1. Turn the printer on if it is not already on.
2. With the printer turned on, disconnect the power cord from the rear of the printer.
3. Unplug the power cord from the wall outlet.
4. Wait for 60 seconds.
5. Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
6. Reconnect the power cord to the rear of the printer.
7. Turn on the printer if it does not automatically turn on.

You may also, refer to this document for further assistance. 

Hope this helps! Keep me posted for further assistance.
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