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HP Recommended
HP DeskJet Ink Advantage 3636 All-in-One Printer
Microsoft Windows 11

i bought this printer log back like 3 - 4 years is ago ,and since i bought i am unable to login to ews page it asks username and password or password which i had not set and there is no any password or username on the label of the printer and tried all the default passwords like (admin,admin.admin,password,12345678)

so is there any through which i can login to ews page and use the internet things .

now i badly need hp air print to work .

plzz helpScreenshot (17).pngScreenshot (18).pngScreenshot (19).png

1 REPLY 1
HP Recommended

@bunny_bunny

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 
I have a few troubleshooting steps we could try to fix the issue. We can perform a factory default on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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