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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- finding MAC address

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10-01-2022 07:06 AM
I'm living in uni accommodation and we need to manually add devices to the Wi-Fi. I need the MAC address of my deskjet 3630 all-in-one series to add it to the Wi-Fi to set up instant ink. others with similar problems have been told to press the Wi-Fi and the info button at the same time but when I do this it just prints 3 blank pages. am I going to have to buy an ink cartridge just so I can set up a subscription for more ink cartridges or is there another way I can find the address?
(printer does have ink just not much)
10-04-2022 02:53 AM
Hi @lucy158
Welcome to the HP Support Community!
You may obtain the MAC address of the printer by printing a self-test page:
On the printer's control panel, press the Wireless button and the Information button
at the same time.
Both a Network Configuration Page and a Wireless Network Test Report print.
Note: The printers may not work on a guest/open network or a Hotspot. You will have to connect it to a secure/private wireless network.
Hope this helps! Keep me posted.
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I am an HP Employee