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Locked

‎12-21-2020 03:04 PM

HP Recommended
Product: hp laserjet mfp m28
Operating System: Chrome OS

HP laserjet mfp m28 can't connect to network (wireless)...flashing blu light.....help...

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-07-2021 03:52 PM

HP Recommended

@Bluenoser34

 

Welcome to the HP support community.

 

Are you getting any error messages?

 

Meanwhile:-

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

You can refer this HP document to fix this issue:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-07-2021 03:52 PM

HP Recommended

@Bluenoser34

 

Welcome to the HP support community.

 

Are you getting any error messages?

 

Meanwhile:-

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

You can refer this HP document to fix this issue:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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