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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎05-06-2021 05:17 AM

HP Recommended
Product: 3630
Operating System: Microsoft Windows 10 (64-bit)

I was getting flashing errors with a E on the screen. I have narrowed it down to only happen when the wifi is turned on.  If i have it connected via usb, i can print and the diagnostics look good.  When I try to enable the wifi via button of HP Smart APP, the lights flash and I get errors.  

 

I get the errors when it attempts to pull SID to see what network it should connect to. If i press the button, the blue light will flash for a bit, the screen will show connection, then it will error out and begin flashing.

 

This is a new error. I have been connected to wifi for a few weeks with no issues.  no changes have been made. This Just started. 

 

I have used the software to fix the printer. I have uninstalled and reinstalled the drivers and smart app. I can do everything needed when i am connected via usb, but that doesn't solve my issue with network printing needs. 

 

Thank you in advance.

Category:
1 REPLY 1

‎05-10-2021 05:56 AM

HP Recommended

Anyone else have this issue? 

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