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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎09-19-2026 05:36 AM

HP Recommended
Product: HP DeskJet 2910 All-in-One Printer

fogot my password

Category:
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2 REPLIES 2

‎09-20-2026 07:49 AM

HP Recommended

Hi @dick1956 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand you're unable to access your HP DeskJet 2910 All-in-One Printer because you've forgotten the password. We'll be glad to help, but I'd like to gather a few details first so we can understand the situation correctly.

 

Could you please share:

 

Which password have you forgotten?

  • The printer's Wi-Fi Direct password?
  • The Embedded Web Server (printer settings page) password?
  • Your HP account password?
  • The Wi-Fi network password that the printer is connected to?

 

Are you trying to connect the printer from:

  • A Windows PC
  • A Mac
  • A smartphone or tablet

 

What happens when you enter the password?

  • It says the password is incorrect?
  • You do not know the password at all?
  • The printer is asking for a password unexpectedly?

 

Is the printer currently connected to your Wi-Fi network, or is it showing as offline?

 

Please share these details, and we'll guide you with the most appropriate steps.

 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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‎09-20-2026 10:33 AM

HP Recommended

Thanks for getting back to me it is awifi password. Thanks 

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