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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- forgot password

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08-06-2025 08:06 AM
@Diamond1956, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you've forgotten the password for your HP OfficeJet Pro 8034e printer, here are a few steps to help you reset or change it depending on the type of password you're referring to:
Forgot Printer's Embedded Web Server (EWS) Password
If you set a password for the printer's Embedded Web Server and forgot it:
To reset the EWS password:
- On the printer control panel, go to Settings > Printer Maintenance > Restore.
- Select Restore Factory Defaults.
- This will reset all settings including the EWS password.
⚠️ Note: This will also reset network settings and remove any custom configurations.
Forgot Wi-Fi Password
If you're trying to connect the printer to Wi-Fi but forgot your router password:
- You’ll need to access your router settings or contact your Internet Service Provider to retrieve or reset the Wi-Fi password.
Forgot HP Smart Account Password
If you're trying to log in to HP Smart and forgot your account password:
To reset HP Smart password:
- Go to HP Smart Sign-In
- Click Forgot Password?
- Enter your registered email and follow the instructions to reset.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support