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‎03-11-2026 11:48 PM

HP Recommended

getting error code on my HP office jet 5258 - OXB8AB9A38

1 REPLY 1

‎03-13-2026 01:15 PM

HP Recommended

Hi @itsme555

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are getting an error code -OXB8AB9A38 on your HP office Jet 5258  The error code 0XB8AB9A38 is firmware or hardware communication error.  I would request you to please follow the steps:

1. Power Reset

  • Turn off the printer.

  • Unplug it from the wall for 60 seconds.

  • Plug it back in and restart.

  • This clears temporary memory glitches.

2. Check Cartridges

  • Remove both ink cartridges.

  • Gently clean the electrical contacts on the cartridges and inside the printer with a lint‑free cloth.

  • Reinsert cartridges firmly until they click.

  • Ensure you’re using genuine HP cartridges.

3. Update Firmware

  • Go to HP Support → Drivers & Downloads.

  • Enter “HP OfficeJet 5258” and select your operating system.

  • Download and install the latest firmware update.

  • Restart the printer after installation.

4. Reset Printer Settings

  • On the control panel, navigate to Setup → Service → Restore Defaults.

  • This clears corrupted settings that may trigger error codes.

5. Test Print

  • Try printing a test page.

  • If the error persists, attempt a USB connection instead of Wi‑Fi to rule out communication issues.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

I'm an HP Employee.


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