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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP OfficeJet 8600 Series Printer

have an HP Officejet Pro 8600 Plus printer. It has been a great printer for my home. Recently I changed routers and need to update my wi-fi password. When I opened the screen to update my password, I was locked out with a message saying, "The feature has been locked by your system administrator or the person who set up the printer." How do I unlock the system?

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