• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Help

Bought an HP tank printer today and cannot get it  to conect to my WIFI network

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can try a reset then connect it to the network using HP App?

 

These resources will be useful:

 

Reset Wireless:

https://www.youtube.com/watch?v=6feagkSosqU

 

Connect to wireless network:

If your router has WPS function, try this step:

https://www.youtube.com/watch?v=KmEByIpXUaY

 

Else use HP App to connect printer to the network:

(Example)

https://www.youtube.com/watch?v=zDd1_70sjFA

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPhGBjOzYza8hPr7w67IE-I-

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.