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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I am trying to hook up my Tango printe to a new wifi network, it will not accept my password.  How do I access?

 

 

1 REPLY 1
HP Recommended

Hi @Susie491 ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

If you changed Internet Service Providers (ISP) or replaced your router, you must reset the wireless settings on the printer, and then connect the printer to your wireless network.

  1. Restore factory wireless settings. On the back of the printer, press and hold the Wireless button 

     

     

     for 5 seconds. The Edge lighting flashes blue.

  2. Connect the printer to your wireless network. For more help, go to Wireless Printer Setup.

     

    You may also refer to this document

     

    Update FIRMWARE

     

    Hope this helps! Keep me posted for further assistance.
    Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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