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‎05-12-2025 08:38 AM

HP Recommended
Operating System: Other

i got the printer from a friend an it wont connect to the wifi so im not able to connect it the smart app the printer wont even show up on the app ive followed a step by step an nothing has worked please help 

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1 REPLY 1

‎05-13-2025 11:04 AM

HP Recommended

Hi @chey211,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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