-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- how do I remove hide printer?

Create an account on the HP Community to personalize your profile and ask a question
07-30-2022 05:09 AM
My printer will not connect to wifi although it has been connecting for two years. following advice from hp I hide the computer from the hp smart app. How do I reverse the hide so that I can see the printer?
07-30-2022 10:50 AM
Welcome to the HP User Community.
There is no "reverse hide" - use "Add Printer" to add the printer into the HP Smart application.
Excerpted from HP Smart - Windows -
Tile Help & Support > Section Printer and Connection Information > Finding Your Printer
HP Smart automatically selects the last printer used.
To select a different printer, make sure it is supported by HP Smart, turned on, and connected to the same network as your device.
On the Home screen, select the add printer icon in the top right corner. This will take you to a list of available printers on your local Wi-Fi network. Select the printer you want to use. If the printer you want to use is not in the list, or has not been set up before, select Add Printer to set it up as a printer on your network.
>>> Open and Read >>> HP printer setup (HP Smart app)
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP OfficeJet 3830 All-in-One Printer series
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"