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HP OfficeJet 3830 All-in-One Printer
Microsoft Windows 11

My printer will not connect to wifi although it has been connecting for two years. following advice from hp I hide the computer from the hp smart app. How do I reverse the hide so that I can see the printer?

 

1 REPLY 1
HP Recommended

@Beverly19 

 

Welcome to the HP User Community.

 

There is no "reverse hide" - use "Add Printer" to add the printer into the HP Smart application.

 

Excerpted from HP Smart - Windows -

Tile Help & Support > Section Printer and Connection Information > Finding Your Printer

 

HP Smart automatically selects the last printer used.

To select a different printer, make sure it is supported by HP Smart, turned on, and connected to the same network as your device.

On the Home screen, select the add printer icon in the top right corner. This will take you to a list of available printers on your local Wi-Fi network. Select the printer you want to use. If the printer you want to use is not in the list, or has not been set up before, select Add Printer to set it up as a printer on your network.

 

>>> Open and Read >>> HP printer setup (HP Smart app)

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet 3830 All-in-One Printer series 

 

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