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Common problems for Connectivity Issues
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I can't get this printer setup

1 REPLY 1
HP Recommended

Hi @Iris47,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand your HP ENVY 6452e All-in-One Printer involves a few key steps. Here's a general guide to help you through the process:

 

Unboxing and Initial Setup

Unbox the Printer:

  • Remove the printer from the box and remove all packing materials, including tape and protective film.

Install Ink Cartridges:

  • Open the ink cartridge access door.
  • Unpack the ink cartridges from their packaging.
  • Insert the cartridges into their corresponding slots (color and black) and press down until they click into place.

Load Paper:

  • Open the paper tray.
  • Adjust the paper width guides.
  • Load a stack of paper into the tray and adjust the guides to fit the paper size.

Power On:

  • Plug in the power cord and turn on the printer by pressing the power button.

Connecting the Printer

Wireless Connection

Connect to Wi-Fi:

  • On the printer's control panel, navigate to the wireless setup or network settings.
  • Select your Wi-Fi network from the list and enter the Wi-Fi password.

Install HP Smart App:

  • Download and install the HP Smart app on your computer or smartphone from the HP Smart website or your device’s app store.

Set Up the Printer in HP Smart:

  • Open the HP Smart app and follow the on-screen instructions to add your printer.
  • The app will detect the printer and guide you through the setup process.

Wired Connection

Connect via USB:

  • Plug a USB cable into the printer and your computer.
  • Windows or macOS should automatically detect the printer and install the necessary drivers.

Download and Install Drivers:

  • If drivers are not automatically installed, visit the HP Support website and search for your printer model.
  • Download and install the latest drivers for your operating system.

Printer Configuration

Print a Test Page:

  • To ensure everything is set up correctly, print a test page from the printer settings.

Configure Printer Preferences:

  • Adjust printer settings such as paper size, print quality, and scan options through the HP Smart app or printer control panel.

If you encounter any issues during setup, make sure to check:

  • Network Connectivity: Ensure your printer is properly connected to the Wi-Fi network or your computer.
  • Software Updates: Ensure both the printer firmware and the HP Smart app are updated to the latest versions.

Refer to this document: HP ENVY 6452e All-in-One Printer User manual

HP printer setup (HP Smart app
HP printer setup (Mac built-in driver)
HP printer setup (Windows built-in driver)
HP printer setup (Wi-Fi Direct)
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.