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Common problems for Connectivity Issues
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‎01-09-2021 05:32 AM

HP Recommended
Product: HP Color LaserJet MFP M277dw
Operating System: macOS 10.15 Catalina

Hi,

I have a MacBook and a HP Color LaserJet MFP M277dw. I send documents to the printer via wifi. I have changed my wifi network and want to change the settings on the printer so that it recognises the new network and I can print direct from the computer. I think I need to access the printer's page on a web browser, and change the settings, but I cant find the printer's web page. Grateful for any help!

John

 

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-11-2021 08:24 PM

HP Recommended

@johnHowkins, Welcome to HP Support Community!

 

To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.

 

Additionally, refer to the document Connect to a Wireless HP Printer for help.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎01-11-2021 08:24 PM

HP Recommended

@johnHowkins, Welcome to HP Support Community!

 

To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.

 

Additionally, refer to the document Connect to a Wireless HP Printer for help.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎01-12-2021 02:55 AM

HP Recommended

many thanks.

John

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