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Hp deskjet 3632

My daughter is trying to connect her printer to her accommodation wifi network. She has no ink left and instant ink can't connect so hp haven't supplied new ink. What can she do? 

1 REPLY 1
HP Recommended

Hi @anar288,

 

I'd like to help!

 

I understand your daughter is unable to connect the printer to the instant ink server.

 

Guest or public networks (such as networks found in apartments, coffee shops, schools, or hotels) have additional security features that can prevent printing or connecting.

To print, directly connect your computer or mobile device to your printer with Wi-Fi Direct.

For more information, go to Wi-Fi Direct Printer Setup.

 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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