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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

 I am unable to print from my desk top since the WIFI button on the printer is blinking. while I am trying to setup new printer on my desk top my original WIFI network is cut off and becomes HP-Setup<7_Smart Tank 510 , so I am unable to add new printer and hence unable to print from my desk top.

2 REPLIES 2
HP Recommended

Hi @NDQ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are to resolve this issue and disable Wi-Fi Direct on your HP Smart Tank 510 Wireless All-in-One Printer, follow these steps:

 

Step 1: Disable Wi-Fi Direct on the Printer

Access Printer Control Panel:

  • Locate the Wi-Fi Direct button or icon on your printer’s control panel.
  • On some models, the Wi-Fi Direct light/button might be next to the Wi-Fi button.

Turn Off Wi-Fi Direct:

  • Press and hold the Wi-Fi Direct button until the light turns off. This action disables the Wi-Fi Direct feature.

Step 2: Reconnect Printer to Your Wi-Fi Network  Troubleshoot a Wi-Fi connection to an HP printer

  1. Restore Default Wireless Settings:
    • Press and hold the Wi-Fi button on the printer until it starts blinking. This resets the printer’s wireless settings.
  2. Reconnect the Printer to Your Network:
    • Use the HP Smart app on your desktop or mobile device to reconnect the printer to your home Wi-Fi network:
      • Open the app, select Add Printer, and follow the on-screen instructions to connect to your Wi-Fi.
    • Ensure your computer and printer are on the same Wi-Fi network.

Step 3: Use the Embedded Web Server (EWS) Use the HP printer Embedded Web Server (EWS)

If you cannot turn off Wi-Fi Direct via the printer control panel, try the following:

Find Printer's IP Address:

  • Print a Network Configuration Page:
    • Press and hold the Information button until the printer prints a page.
  • Look for the IP address on the page under the Wireless section.

Access the EWS:

  • Open a web browser on your computer and type the printer’s IP address into the address bar.
  • Press Enter to open the EWS.

Disable Wi-Fi Direct: HP printer setup (Wi-Fi network)

  • Navigate to the Wireless or Network section.
  • Look for Wi-Fi Direct Settings and disable the feature.
  • Save the changes and exit.

Step 4: Set Printer as Default

Once the printer is back on your home Wi-Fi:

  1. Go to Control Panel > Devices and Printers.
  2. Locate your HP Smart Tank 510 in the list, right-click it, and select Set as Default Printer.
  • Ensure the Wi-Fi button is steady (not blinking), indicating the printer is connected to your home Wi-Fi network.
  • If problems persist, restart your router, computer, and printer.

Refer to this document: HP Smart Tank 510 Wireless All-in-One series User manual

HP printer setup (HP Smart app)
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

Hi @NDQ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are to resolve this issue and disable Wi-Fi Direct on your HP Smart Tank 510 Wireless All-in-One Printer, follow these steps:

 

Step 1: Disable Wi-Fi Direct on the Printer

Access Printer Control Panel:

  • Locate the Wi-Fi Direct button or icon on your printer’s control panel.
  • On some models, the Wi-Fi Direct light/button might be next to the Wi-Fi button.

Turn Off Wi-Fi Direct:

  • Press and hold the Wi-Fi Direct button until the light turns off. This action disables the Wi-Fi Direct feature.

Step 2: Reconnect Printer to Your Wi-Fi Network  Troubleshoot a Wi-Fi connection to an HP printer

  1. Restore Default Wireless Settings:
    • Press and hold the Wi-Fi button on the printer until it starts blinking. This resets the printer’s wireless settings.
  2. Reconnect the Printer to Your Network:
    • Use the HP Smart app on your desktop or mobile device to reconnect the printer to your home Wi-Fi network:
      • Open the app, select Add Printer, and follow the on-screen instructions to connect to your Wi-Fi.
    • Ensure your computer and printer are on the same Wi-Fi network.

Step 3: Use the Embedded Web Server (EWS) Use the HP printer Embedded Web Server (EWS)

If you cannot turn off Wi-Fi Direct via the printer control panel, try the following:

Find Printer's IP Address:

  • Print a Network Configuration Page:
    • Press and hold the Information button until the printer prints a page.
  • Look for the IP address on the page under the Wireless section.

Access the EWS:

  • Open a web browser on your computer and type the printer’s IP address into the address bar.
  • Press Enter to open the EWS.

Disable Wi-Fi Direct: HP printer setup (Wi-Fi network)

  • Navigate to the Wireless or Network section.
  • Look for Wi-Fi Direct Settings and disable the feature.
  • Save the changes and exit.

Step 4: Set Printer as Default

Once the printer is back on your home Wi-Fi:

  1. Go to Control Panel > Devices and Printers.
  2. Locate your HP Smart Tank 510 in the list, right-click it, and select Set as Default Printer.
  • Ensure the Wi-Fi button is steady (not blinking), indicating the printer is connected to your home Wi-Fi network.
  • If problems persist, restart your router, computer, and printer.

Refer to this document: HP Smart Tank 510 Wireless All-in-One series User manual

HP printer setup (HP Smart app)
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.