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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Welcome to the HP Community --
At this writing --
HP Smart - Windows - is still available (app has not yet been replaced with the HP App).
When the application is opened at the Main menu (added printer(s) and Print / Scan tiles,
Find and open Tile "Printer Settings"
If needful -- depending on your printer model and its security -- input the printer's PIN number
When Printer Settings opens,
Scroll down to the bottom -
Select Hide Printer
Find additional "in app" help
Find and Open Tile "Help & Support"
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Message Content References
-- Take advantage of the extensive HP Video collection --
↓↓↓↓↓↓↓
Technology Tips - Video Gallery from our HP Expert greenturtle
Technology Tips– YouTube Video Help for Printers
HP Support Official Channel – HP Support Video Gallery
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
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