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Common problems for Connectivity Issues
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HP Recommended

Hello,

For my account, the page https://www.hpsmart.com/fr/fr/myprinters display two printers.

 

Gilles_P_0-1664729890616.png

What could be that "HP Printer" device and how can I get  rid of it ?

3 REPLIES 3
HP Recommended

@Gilles_P

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

HP Recommended

Did you notice that you're replying to a 8 month old post ?

The issue has been fixed a long time ago (and I completely forgot where I found the solution)

HP Recommended

@Gilles_P

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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