hp printer 8135e stopped working after 2 months

[rrburpee]

my hp officejet pro 8135e stopped running.

the screen message : USE SETUP CARTRIDGES THAN CAME WITH YOUR PRINTER.

I purchased this printer 2 months ago.  It has 4500 copies recorded, yet I have only printed 800.

Best Buy says I can't replace it for a new one.  This one wont print.  What am I to do?

[zoey7886]

@rrburpee, Welcome to HP Support Community! 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Let me know if this helps. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.  

Regards,