hp+ wont load

[jenniferseiler]

I got new ink and installed it now it is spinning saying that the hp+ wont load and i guess i have to have that in order to print

[Dragon-Fur]

@jenniferseiler 

Welcome to the HP English Community --

I cannot answer the question about why the printer is suddenly issuing this message.

If you are referring to needing an Instant Ink subscription to print,

The answer is N0 -- you do not need a subscription to an ink service to print.

I realize that knowing that does not solve your problem -- it is simply assurance that you need not run out and subscribe.

I will pass your comments to our Moderator team.

Should there be a response, look for a message here before the agent uses other means to contact you.

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