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‎08-13-2025 08:29 AM

HP Recommended

I need help to install my printer

Reply
1 REPLY 1

‎08-15-2025 02:17 AM

HP Recommended

@Dennis_-Tim1, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're having trouble installing your HP printer. No worries, I'll guide you through the steps to get it up and running.

Identify Your Printer Model

Please confirm your printer's exact model number (e.g., HP DeskJet 2700, HP OfficeJet Pro 8710). This helps ensure you download the correct software.

Download and Install HP Smart

HP Smart is the easiest way to install and manage your printer.

Download HP Smart for Windows/macOS - HP Smart

Once installed:

  • Open HP Smart.
  • Click “Set up a new printer”.
  • Follow the on-screen instructions to connect your printer via Wi-Fi or USB.

Use the Full Feature Software (Optional)

If you prefer traditional installation with full driver support:

Go to HP Software & Driver Downloads - Official HP® Support

  • Enter your printer model.
  • Select your operating system.
  • Download and run the Full Feature Software and Drivers.

Troubleshooting Tips

  • Wi-Fi Setup Issues? Try a printer reset: Turn off the printer, unplug it for 60 seconds, then plug it back in and power on.
  • USB Connection Not Detected? Use a different USB port and ensure the cable is securely connected.
  • Printer Not Found in HP Smart? Make sure your PC and printer are on the same Wi-Fi network. 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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