i could not get my deskjet 2800 to connect wireless so i hooked a physical cable to the pc but am st

[Jigsaw1970]

i could not get my 2800 deskjet to connect wireless so i hooked it upp using a cable but am still getting connection error messages

[VikramTheGreat]

Hi @Jigsaw1970,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how frustrating it is when your HP DeskJet 2800 series printer won’t connect wirelessly and still shows connection errors even after switching to a USB cable. Let’s walk through the official HP steps to resolve this issue on Windows 11.

Fix: HP DeskJet 2800 Not Connecting via USB or Wireless on Windows 11

1. Remove and Reinstall the Printer Completely

Sometimes leftover wireless settings interfere with the USB setup.

1. Go to Settings > Bluetooth & devices > Printers & scanners.
2. Select your HP DeskJet 2800 and click Remove.
3. Disconnect the USB cable.
4. Restart your PC.
5. Reconnect the USB cable and wait for Windows to detect the printer.

If it doesn’t install automatically, download the full driver: 👉 HP DeskJet 2800 All-in-One Printer series | HP® Support

2. Use the HP App for Setup

HP recommends using the HP App even for USB setup:

• Download from the Microsoft Store.
• Open the app and click Set up a new printer.
• Follow the steps to connect via USB.

👉 HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site

3. Check for Windows 11 Compatibility Issues

After upgrading to Windows 11, some printers may not work until drivers are updated.

• Uninstall any old HP software.
• Reinstall using the latest version from HP’s site.
• Restart your PC after installation.

👉 HP printer does not work after upgrading to Windows 11 | HP® Support

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat