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‎06-14-2023 06:26 PM

HP Recommended
Product: HP OfficeJet Pro 8025 All-in-One Printer
Operating System: Microsoft Windows 11

I have an HP OfficeJet 8025 enrolled in Instant Ink.  I went to the HP Smart web page to check on my status of my plan pages during the current period.  The page would not load.  I started wandering around the HP Smart site and a pop-up chat box appeared.  I stated the problem, was given a case number and told I would receive a callback, which I shortly did.  After much time on the phone and being shown alleged various problems on my Dell XPS 8930, I bought a $199 +$15 tax service to fix these problems.  The invoice was from iTech Services, not HP.  I now suspect I fell for a scam.  Has anyone else received an HP service through iTech Services?

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