installation and wifi

[Annette48]

I is on continu , nothing works , no connection and always the same error ( istallation is not completted

[Raj_05]

Hi @Annette48,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you are encountering issues with your HP LaserJet MFP M234dw printer and it shows an error stating that the installation is not completed, there are a few steps you can take to troubleshoot the problem.

• Restart the printer: Turn off the printer, unplug the power cord, wait for a few seconds, and then plug it back in. Power on the printer and check if the error persists.
• Check the connections: Ensure that the printer is properly connected to your computer or network. If you are using a USB connection, try using a different USB port or cable. For network connections, make sure the Ethernet cable is securely connected, or if you are using Wi-Fi, ensure that the printer is connected to the correct network.
• Update printer drivers: Outdated or incompatible printer drivers can cause installation issues. Visit the official HP website, locate the drivers and software section for the LaserJet MFP M234dw printer, and download the latest drivers for your operating system. Install the updated drivers and see if it resolves the problem.
• Clear pending print jobs: Sometimes, a large number of pending print jobs can cause installation issues. Open the print queue on your computer and cancel or delete any pending print jobs. Then try reinstalling the printer software.
• Disable firewall or antivirus software: Temporarily disable any firewall or antivirus software on your computer and check if it allows the printer installation to complete. Sometimes, these security programs can interfere with the printer setup process.
• Reset the printer: Consult the printer's manual or the manufacturer's website for instructions on how to perform a factory reset. This can help clear any internal errors or settings that might be causing the installation problem. Note that performing a factory reset will erase any custom settings on the printer.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support