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‎11-07-2024 01:39 PM

HP Recommended
Operating System: Microsoft Windows 11

My Office jet pro 9010 series printer is wifi - but does this also mean it is bluetooth?   I am having trouble connecting it to my remote pc app to print.   I am able to print from my laptop and phone, but not able to print items while using remote pc.

thanks for any help.  I am not tech savvy.

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1 REPLY 1

‎11-07-2024 02:02 PM - edited ‎11-07-2024 02:03 PM

HP Recommended

Bluetooth on HP printers is only used for printer setup.

 

What do you mean by remote pc app?

 

Do you mean you have a PC somewhere else on the internet and you want to print to where the printer is located?

That would be "eprint" and it is handled by the EWS application or HP smart

 

https://support.hp.com/us-en/document/ish_1582257-1299980-16

 

 

Use the HP printer Embedded Web Server (EWS)

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