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Common problems for Connectivity Issues
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‎10-07-2020 08:27 AM

HP Recommended
Product: Laserjet 200 colorMFP M276nw

The network access points, SSID and passphrase have not changed and all devices are connected wirelessly to the access points. However, the laserjet has lost connection. I have noticed that the blue network connection light has been flashing.

 

The SSID shows up when you choose wireless connection and using the wireless setup menu I'm able to choose the SSID and enter the passphrase. However, after a while of trying to connect it shows the error "Invalid WPA Passphrase".

Printing out the wireless network test report is says the security has failed and under troubleshooting that the error is critical (*** showing).

I have shutdown the printer and restarted and it has made no difference.

Look forward to any suggestions.

Thanks

Category:
3 people had the same question
2 REPLIES 2

‎10-07-2020 10:27 AM

HP Recommended

Hi,

What is your router brand and model please?

 

Regards,

Shlomi



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‎10-07-2020 10:33 AM

HP Recommended

Hi

The access point is Unfi UAP-AC-IW. This is connected to a firewall from Red Piranha and the model is Crystal Eye 10.

Regards

Peter

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