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‎03-09-2024 09:41 AM

HP Recommended
Product: HP ENVY 6055 All-In-One Printer
Operating System: macOS 10.12 Sierra

I just moved and can't connect to wifi HP 6000 series all in one    I have app on phone and computer

Category:
1 person had the same question
1 REPLY 1

‎03-09-2024 11:42 AM

HP Recommended

You need to return the printer to initial wifi connect mode. This KB article might help https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Wi-Fi-connection-is-lost-after-router-or-netwo...

 

Also if your new WIFI is 5Ghz you will probably need to configure the 2.4Ghz channel with a unique SSID and only allow the printer to connect to that SSID as most older printers cannot communicate properly with 5Ghz to print but will look like they are connected.

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