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Common problems for Connectivity Issues
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HP Recommended
ExLaserJet M118ample: Pavilion 6530
macOS 11.0 Big Sur

I have tried to initiate the setup mode on my printer by following those instructions: https://techoxin.com/aid/printer_scanner_support/4502/how-to-restore-network-defaults-in-an-hp-print...

 

And it doesn't seem to work as after, I complete this process, it prints a Wireless Network Test Report and I can still see that my printer's network name is the same as before (which needs to change). And when I open the HP easy start, it is impossible to see my printer. 

 

The only thing I can do to see it is to disconnect my computer from my wifi and connect directly to the printer's wifi which allows me to print but this is not resolving the issue at all as I want my printer to be using my wifi. Thanks for your help. 

1 REPLY 1
HP Recommended

Hey @VDWRKS,

Please make sure there is no USB cable connected to the printer, it will prevent Setup Mode.

 

Press and hold the Wireless button on the printer, after approx. 20 seconds the Attention light starts blinking, then release the button and allow the printer to restart.

 

Now check your nearby Wi-Fi networks list and look for an HP-Setup SSID to make sure it is there.

 

Make sure your device is connected to your home wireless network, then open HP Smart, click the plus sign and follow the steps on screen to connect the printer to the wireless network:

https://support.hp.com/us-en/document/ish_1780623-1698506-16

 

Please let me know of any problem,

Shlomi



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