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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 11

Hp Office Jet Pro 9025

my hp printer says I cannot use the wireless setup wizard because it has been disabled

1 REPLY 1
HP Recommended

Hi @Redflower65,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP Officejet Pro 9025 printer is displaying a message indicating that the wireless setup wizard has been disabled, there could be several reasons for this. Here are some steps you can take to troubleshoot the issue.

 

  • Check Printer Display: Ensure that the message is indeed indicating that the wireless setup wizard has been disabled. Sometimes, error messages can be misleading or misinterpreted.
  • Restart Printer: Try restarting your printer. Sometimes, a simple reboot can resolve temporary issues.
  • Reset Network Settings: You can try resetting the network settings on your printer to default. This might enable the wireless setup wizard again. To do this, navigate to the printer's control panel, find the network settings or wireless setup menu, and look for an option to reset network settings.
  • Check Printer Settings via Web Interface: Access your printer's web interface from a computer connected to the same network. Check the printer settings to see if there's an option to enable the wireless setup wizard or to troubleshoot network connectivity.
  • Update Firmware: Ensure that your printer's firmware is up to date. Sometimes, outdated firmware can cause issues with network connectivity and functionality.
  • Factory Reset: As a last resort, you can perform a factory reset on your printer. Keep in mind that this will reset all settings to their default values, including network settings. Refer to your printer's manual for instructions on how to perform a factory reset.

 

By following these steps, you should be able to troubleshoot and resolve the issue with the wireless setup wizard being disabled on your HP OfficeJet Pro 9025 printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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