my hp printer will not locate any network

[Khayman1963]

my printer will not locate any network

[Max3Aj]

@Khayman1963, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP printer is not detecting any wireless networks, here are some steps to help resolve the issue:

Restart Printer and Router

• Turn off your printer and unplug it from power.
• Restart your Wi-Fi router.
• After 30 seconds, plug the printer back in and power it on.

Check Wireless Settings on Printer

• On the printer’s control panel, go to Settings > Network Setup > Wireless Settings.
• Make sure Wireless is turned ON.
• Tap Wireless Setup Wizard to search for available networks.

Move Printer Closer to Router

• Ensure the printer is within 5–10 feet of the router during setup.
• Avoid placing it near metal objects, microwaves, or thick walls.

Reset Network Settings on Printer

• Go to Settings > Restore Network Defaults.
• After reset, run Wireless Setup Wizard again.

Update Printer Firmware

• Visit HP Software and Driver Downloads and enter your printer model.
• Download and install the latest firmware for your printer.

Use HP Smart App (Alternative Setup)

• Download the HP Smart app on your phone or PC. HP Smart
• Use it to connect your printer to Wi-Fi. It often succeeds when manual setup fails.

Check Router Settings

• Ensure your router broadcasts a 2.4 GHz network (some HP printers don’t support 5 GHz).
• Disable MAC address filtering or isolation mode if enabled.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support