• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Smart Tank 7301 All-in-One
Microsoft Windows 11

I cannot connect my printer to my network.  First it showed connected on printer display but when I tried to print from my iPhone it showed no airless printers. When i tried to reset it according to online instructions it would not connect   Help.  The printer does not show a help menu

1 REPLY 1
HP Recommended

Hi @applepie1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your trouble. I'm here to help you get your HP Smart Tank 7301 All-in-One printer successfully connected to your network and printing from both Windows 11 and iOS devices.

Please follow these steps to reset the wireless settings and reconnect to Wi-Fi:
 

1. Restore Wi-Fi Setup Mode (Wireless Reset):

To enable Wi-Fi Setup Mode:

  1. On the printer control panel, press and hold the Wireless button (📶) and the Cancel button () at the same time for 5 seconds.
  2. The Wireless light will start blinking – indicating the printer is now in setup mode.


2. Use HP Smart App to Reconnect

On a Windows 11 PC or your iPhone, download and install the HP Smart app if you haven’t already:

🔗 📥 HP Smart - Free download and install on Windows | Microsoft Store
🔗 📥 HP Smart for Desktop on the Mac App Store

Then follow these steps:

  1. Open HP Smart.
  2. Click + Add Printer.
  3. Your printer should appear as “HP Smart Tank 7301 (Setup)” if it’s in setup mode.
  4. Select it and follow the on-screen instructions to connect it to your Wi-Fi network.


To Use AirPrint on iPhone:

Once your printer is connected to Wi-Fi:

  • Ensure your iPhone is connected to the same Wi-Fi network.
  • Open the document or photo you want to print.
  • Tap the Share icon > Scroll down and tap Print.
  • Select your printer (should appear automatically).
  • Tap Print.

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.