my print is offline

[NAYIBE]

I bought the printed 2742 e but it does not connect me to the Wi-Fi I don't know what to do, the computer has the Wi-Fi ok but the printer only blinks the blue light or turns off but does not connect.

Can you help me

[sandytechy20]

@NAYIBE

Welcome to the HP support communtiy.

I am here to assist you to fix the printer offline error, I am glad to assist you.

Are the printer and the computer are connected to the same WiFi network?

Meanwhile:-

Use HP Print and Scan Doctor to fix connectivity and printing issues.

Download HP Print and Scan Doctor.

1. Run HPPSdr.exe from the download location on your computer.

2. Once HP Print and Scan Doctor opens, click Start, and then select your printer.

   • If your printer is not in the list, turn it off and on, and then click Retry.

   • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.

3. If a screen prompts you to turn on printer updates, click Yes.

4. If a screen prompts you to make your printer the default printer, click Yes.

5. Try to print.

Assign a manual IP address to manually connect the printer.

Find the printer IP address to assign it manually.

1. Make sure there is plain white paper in the input tray.

2. Touch and hold the Information button  for 3 seconds.

   All the control panel buttons light up.

3. At the same time, touch the Information and Resume buttons .

Setting a Static IP Address

Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:

1. Run your Web browser.
2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
3. Click the Networking tab.
4. Under Connections, click Wireless.
5. Under IP Address Configuration, click Manual IP.
6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
7. Click Apply.

You can try steps 2 and steps 4 in this HP document for more assistance:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.