my printer doesn't print, it is connected to wi-fi. status is installed. but stiil doesn't print

[Zhami]

hp laserjet MFP m28

does not print

connected to wi-fi

status installed

still doesn't print from laptop

I can send print from the phone.

i have lots to print from uni work and struggle

[Jay_G24]

Hi @Zhami,

I'd like to help!

To assist better -

Are you able to make copies using the printer?

What is the status of the wireless light on the printer, steady or blinking?

I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?

Is the printer connected to home or public netowrk ?

Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping