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Common problems for Connectivity Issues
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i can't get my printer to connect with my laptop or phone since we moved.  i have a solid blue wifi button, so i believe the printer is hooked up properly to the wifi.

 

1 REPLY 1
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Hello @hovey42, Welcome to the HP Support Community.

 

Thanks for reaching out about your query regarding the HP printer.

 

To help us get started on resolving your issue, could you please let me know the make and model of the HP printer so that I can assist you further?

 

Take care and have an amazing day!

 

Regards,

Salman

I'm an HP Employee.


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