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‎04-01-2021 11:41 PM

HP Recommended
Product: inktank 419
Operating System: Microsoft Windows 10 (64-bit)

my inktank tank printer 419 wireless not working plz raise the call 

Category:
1 REPLY 1

‎04-05-2021 06:47 AM

HP Recommended

@sureshsathy77, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Are the printer and PC connected to the same network?
  • Is your router dual-band enabled i.e., both 2.4GHz and 5GHz?
  • What is the distance between the router and the printer?
  • Is there any antivirus software installed on your computer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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