need help connecting to new internet network

[bethanyb16]

We had a power outage and my internet network defaulted to factory settings. my wireless provider renamed it something slightly different, so now i have to connect to the "new" internet network and I cannot figure out how to enter the new username and password! Please help! 

[Raj_05]

Hi @bethanyb16,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To reconnect your HP DeskJet 2722 printer to the new Wi-Fi network after a power outage, you'll need to follow these steps.

Printer Preparation:

• Make sure your printer is turned on.
• Check that it has paper loaded in the input tray.

Access Wireless Setup Wizard:

• Press and hold the Wireless button on the printer's control panel for about 5 seconds or until the wireless light starts blinking.
• This action will activate the Wireless Setup Wizard, which helps you connect to a new Wi-Fi network.

Select Network:

• Once the Wireless light starts blinking, release the Wireless button.
• The printer will search for available networks. When the list of networks appears on the printer's control panel display, locate and select your new Wi-Fi network name (SSID).

Enter Network Password:

• If prompted, enter the password for your new Wi-Fi network using the printer's control panel.
• Use the arrows or keypad on the printer to navigate and enter alphanumeric characters (letters and numbers).

Complete Setup:

• After entering the password, press OK or Done on the printer's control panel.
• The printer will attempt to connect to the new Wi-Fi network. Once successfully connected, the wireless light on the printer will stop blinking and remain solid.

Test Connection:

• Print a wireless network test report to confirm that the printer is connected to the new Wi-Fi network properly.

Following these steps should help you reconnect your HP DeskJet 2722 printer to your updated Wi-Fi network settings.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[bethanyb16]

Hello, these instructions won’t work because my display doesn’t include that information. It’s a small desktop printer it just has the Wi-Fi image but does not list networks. I’m guessing I need to change networks through the app but I cannot figure out how? 

[Raj_05]

Hi @bethanyb16,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support